How to Whitelist an Email in Gmail

  1. If you’re using Gmail as your email provider, it’s easy to set things up so that a given sender is whitelisted for all future communications. The Gmail whitelist process can be done quickly through the web client:Click the settings button (in the top-right corner of the screen), then select “Settings” from the resulting drop-down menu.
  2. Navigate to the tab labeled “Filtered and Blocked Addresses” to access information about your existing filters.
  3. Select “Create a new filter” and enter the emails or domains you want to whitelist. To whitelist a single email address, for example, type the entire address. On the other hand, if you’re trying to whitelist every sender from a certain domain, type the domain alone, such as “@yahoo.com”. This will tell Gmail to approve every message from a Yahoo sender.
  4. Click “Create filter” to approve the new filter, then mark “Never send to Spam” to whitelist every email within the filter. You can also choose to Star these emails, apply a given label, or mark them as important.

Whitelisting in Gmail mobile app

  1. Open the Gmail application.
  2. Navigate to Spam or Junk Folder.
  3. Click on the message you wish to view.
  4. Select the option “Report not spam”.
  5. You will now receive messages from this sender as normal.

How to Whitelist an Email in Outlook

Whitelisting a domain or specific email address in Outlook.com is just as easy and works by adding the address or domain in question to a group called “safe senders”. An address that has been added to safe senders will be pushed to your inbox regardless of your spam filters. To add an address or domain to safe senders:

  1. Click on “Settings”, then “View all Outlook settings”. 
  2. Go to “Junk email”, then choose “Safe senders and domains” or “Safe mailing lists” to select the domain or email you want to whitelist.
  3. Enter the domain name or email address you wish to add to Safe senders. Make sure to include the @ character for domain names in order to only whitelist emails with the exact string of characters you entered (and nothing more).

    Alternatively, you can simply add an individual email address that has sent you a message to your Outlook Contacts. Though they lead to the same result, this method is quicker and more efficient than manually entering information.

Whitelisting in Outlook mobile app

  1. Open Outlook Mobile App.
  2. Click on the message that you want to whitelist. 
  3. Click on the three dots in the top right corner.
  4. Click “Move to focused inbox”.
  5. When the pop-up screen comes up, click “Move this and all future messages”.